This page is designed to answer frequently asked questions regarding ticket and purchasing polices.
- What does a badge do for me and what does it get me into?
- Where can I pick up my badge?
- Does NYILFF offer group sales?
- What does a single ticket get me?
- Can a film get sold out if I have a badge?
- Does the NYILFF oversell?
- What if the film I want to see gets sold out?
- Do films start on time?
- Are there any refunds?
What does a badge do for me and what does it get me into?
Festival Patron Badge* $135.00
- Includes access to all screenings (EXCLUDING RED CARPET PREMIERES), parties, and panels, plus a 2011 NYILFF souvenir bag.
- Seating is not guaranteed and is on a first come, first served basis. Badge holders are encouraged to arrive early.
- *Badge holders must show picture ID to pick up tickets.
Festival Patron Gold Badge $200.00
- Includes access to all screenings (INCLUDING ONE RED CARPET PREMIERE SELECTED BY BADGE HOLDER, limited seating for these events so please request as early as possible), access to the NYILFF industry lounge for the duration of the festival, parties, and panels, plus a 2011 NYILFF souvenir bag.
- Seating is not guaranteed and is on a first come, first served basis. Badge holders are encouraged to arrive early.
- *Badge holders must show picture ID to pick up tickets.
Where can I pick up my badge?
Badges can be picked up at:
Indigo Hotel Chelsea Lobby
127 West 28th Street (between 6th and 7th Avenues)
New York, NY 10001
Monday - Thursday, 11:00 AM - 5:00 PM
Friday, 11:00 AM - 4:00 PM
Does NYILFF offer group sales?
Whether you'd like to plan a corporate hospitality event or if you have a group of 20+ that wants to enjoy the festival together, special rates are available. Please e-mail: boxoffice@nylatinofilm.com, with your complete contact information and the event in which you're interested. Please Note: Discounts are not available for special event screenings.
What does a single ticket get me?
Just a movie.
Can a film get sold out if I have a badge?
We do our best to accommodate all badge buyers by holding seats until 10 minutes before show time. We urge you to arrive early and cannot guarantee seats once the film begins.
Does the NYILFF oversell?
No, we do not. We do make every effort to accommodate everyone. We have instituted a strict ticketing policy to prevent any overages.
What if the film I want to see gets sold out?
Never say "sold out". Even if advance tickets are no longer available, don't give up; just think Stand-By. Approximately 15 minutes prior to a film or panel's scheduled start time, we start admitting those customers standing in the Stand-By line, until the theater is at capacity. The festival screens almost every film twice, so everyone has a chance to see a film. We suggest flexibility when you consider your movie and event schedule. Also, please arrive early.
Do films start on time?
The festival makes every effort to start each film on time. We ask that you please arrive early and please have patience.
Are there any refunds?
There are no refunds or exchanges.
